Revised Privacy Policy for artist.tools

Effective Date: [Insert Date]

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At artist.tools, your privacy is important to us. This Privacy Policy outlines how ALW Holdings, Inc. (“we,” “our,” or “us”), the operator of artist.tools, collects, uses, and protects your personal information. By using our platform, you consent to the data practices described in this policy.

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1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: When you sign up with email, Google, or Facebook, we may collect your name, email address, and profile picture (if applicable).

• Payment Information: If you subscribe to a premium plan, Stripe, our payment processor, collects and stores your payment details on our behalf.

b. Information We Collect Automatically

• Analytics Data: We use Google Analytics and Wix Analytics to collect non-personal data about your interactions with our platform, such as pages visited, time spent, and device/browser type.

• Cookies: Cookies are used to maintain A/B testing consistency and other non-identifiable purposes.

c. Spotify Data

If you connect your Spotify for Artists account, we collect and process Spotify-related data, such as playlists, artist profiles, and analytics.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.

• To manage user accounts and subscriptions.

• To communicate with you, including sending newsletters, updates, or support communications.

• To anonymize and aggregate Spotify data for insights or sharing with other users or third parties.

3. Sharing Your Information

We do not sell or share your personal information except as outlined below:

• With Third-Party Service Providers:

  • Stripe: For payment processing.

  • Google Analytics and Wix Analytics: For performance monitoring and platform improvement.

  • Rewardful: For managing our referral program.

• Anonymized Data:

  • Spotify-related data may be anonymized and shared with other users or sold to third parties for research, insights, or other purposes.

• Legal Obligations:

  • We may disclose your information to comply with legal requirements or enforce our Terms of Service.

4. Your Choices and Rights

a. Managing Your Data

• Account Information: You can update your account information at any time via the platform.

• Spotify Data: Disconnecting your Spotify for Artists account does not automatically delete recorded data. To request data deletion, contact us at support@artist.tools.

b. Opting Out of Communications

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

5. Cookies and Tracking

• Cookies are used only for non-identifiable purposes, such as maintaining consistent A/B testing and platform functionality.

• We do not use cookies to track or identify individual users for marketing purposes.

6. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

• Data encryption during transmission.

• Incident response protocols for potential breaches.

• Hosting across multiple global servers with enterprise-grade security measures.

While we take reasonable steps to protect your information, no system can be completely secure. You use artist.tools at your own risk.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your data for as long as necessary to provide you with our services or as required by law.

• Spotify-related data is retained until you request its deletion.

• Anonymized data may be retained indefinitely.

9. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

10. International Data Transfers

Our servers are located worldwide, and your data may be processed in a location different from your own. By using artist.tools, you consent to the transfer, processing, and storage of your data across multiple jurisdictions.

• We comply with applicable data protection laws to safeguard your information during international transfers.

11. Your Privacy Rights

Depending on your location, you may have certain rights under applicable privacy laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA):

• The right to access, correct, or delete your personal data.

• The right to restrict processing or object to how your data is used.

• The right to data portability.

To exercise your rights, contact us at support@artist.tools.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or a notice on the platform.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@artist.tools